Parent FAQ
Answers for families supporting a student through university discovery, affordability checks, documents, deadlines, and application tracking.
Primary action
The button or link the user should choose first.
Status area
The field, badge, or panel that confirms progress.
Follow the workflow
Understand the account model
UniGeni.ai does not currently expose a separate parent role. Parents should support the student rather than sharing or replacing the student identity.
Review affordability and deadlines together
Compare tuition, living costs, scholarship criteria, and intake timing before deciding where to apply.
Help prepare documents
Families can help collect readable transcripts, passports, English scores, and financial evidence when needed.
Questions
Is there a parent dashboard?
No. Parent guidance is public and family-oriented. The student account remains the source of profile and application actions.
How can families help safely?
Help gather accurate documents, review affordability, and discuss deadlines without sharing incorrect identity data.
Can a parent contact a counselor?
Parents can support the conversation, but counselor workflows should stay tied to the student application and consent context.
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Getting started with UniGeni.ai
Create your account, finish onboarding, and understand the student journey from profile setup to submitted applications.
Find scholarships and understand tuition
Review scholarship content, tuition ranges, Xiamen eligibility, living-cost context, and counselor guidance before depending on aid.
Understand deadlines and intakes
Plan around January, May, September, and institution-specific intakes so documents, review, offers, and visa timing do not collide.